NEWS AND INFORMATION have never been as readily accessible as they are today. With the internet, twitter, and podcasts to supplement traditional news sources, it is possible to be in touch with developments around the world every minute of the day.
A Checklist for Emergencies
Explain and Seek
Understanding Guiding Values
Influencing Without Authority
IN YEARS PAST, a few senior executives would make all the major business decisions and it was the responsibility of people further down the hierarchy to carry them out. Legions of corporate foot-soldiers were hired, not to think and definitely not to decide, but rather to do what they were told. It was management by decree, and such methods were used to make many a fortune and to build empires.
To Manage a Crisis: Connect and Control
IT SEEMS AS THOUGH over the past decade the business community has seen a spike in crisis-level events. Market volatility during and after 2008 financial crisis, cyber security vulnerabilities leading to massive data breaches, disruption caused by new technologies and changing consumer habits, and the variety of scandals stemming from the accelerated flow of information on social media – each of these factors has led one business leader or another to experience a unique situation – a crisis of epic proportions.
Questions Every Salesperson Must Ask
HAVE YOU EVER asked a business executive their attitude towards suppliers in the market? If so, chances are you heard “they don’t understand my business.” Your perception may be different, but what you think doesn’t matter. Since the client signs the cheque, it’s their perception that counts. As a professional you’re under great pressure to really understand the client. In fact you’re probably competing against people who come from the industry you’re targeting – giving them the inside scoop. To succeed today, you can’t afford to be accused of not understanding your client’s business.
Sustaining Learning & Development Initiatives
Managing Business Risk
IF THERE IS one positive to be taken from the 2008 global financial crisis, it is the reminder that the world of business offers no guarantees. Just two years earlier, when markets were soaring and profits seemed all but certain, executives tended to think any new product or service would be a surefire hit and that steady long-term growth was a given.
Leading with Emotional Intelligence
THE CULTURE OF any organisation is essentially a combination of two key components - management and leadership. The style and principles adopted in these distinct areas shape how employees think and act. That affects how they prioritise and execute day-to-day responsibilities and how they behave in their dealings with internal and external contacts.