Simitri helped an international health services provider to better understand training gaps and conduct demand planning for global staff. The simitri Training Needs Analysis not only helped the client team to identify critical needs, but also mapped out a solution complete with learning journeys, curriculum options, and a global roll-out plan.
Challenge
During a period of rapid international growth, the client, a global health services company, discovered that many managers and employees had taken on new roles without sufficient training or understanding of responsibilities and competencies. With geographically dispersed operations taking in many different types of personnel, the client needed help identifying training gaps, preferred approaches, and an overall learning roadmap.
Solution
Simitri conducted a comprehensive analysis to capture the challenges and paths forward. The analysis included interviews and focus groups with key management personnel and stakeholders around the world. Reporting included a Learning Roadmap with learner profiles, training topics for each group, course curriculum options for varying scope and budgets, delivery options drawing from a variety of methodologies, and a measurement plan for assessing the impact on the business.
Results
As a result, the learning and development team was able to streamline budget approval and roll-out planning of the curriculum. The client's project team saved costs and resources and instilled a high level of confidence in the process and outcomes.
Delivering the solution
4. Deployment of an Online Survey
Probing deeper for insight into the broader global workforce.
5. Training Demand Report
Summarising key insights, competency gaps and demand.
6. Learning Roadmap
Describing learner profiles, curricula, methodologies, budgets, and timelines.
1. Briefing with the Client Team
Understanding the client's learning objectives, strategy and budget.
2. Interviews with the Management Team
Understanding the strategy, goals, and challenges of the organisation.
3. Interviews with Select Middle Managers
Understanding their specific training needs and challenges